This error occurs if the routing number (aka transit number) or financial institution number is either:
- Entered incorrectly on the form
- Not yet entered into our systems
To resolve this error, please check the data on the form to ensure the correct numbers have been entered.
If the numbers are correct, contact our support team by using the Contact us now button below.
If the numbers are correct, contact our support team by using the Contact us now button below.