How do I reset the password for a Merchant Portal login?

To reset the password for a Merchant Portal account, do the following:

1. Open Merchant Portal, select User Management from the user dropdown.
2. Locate the account that needs to be reset.
   Note: If your list of names is lengthy, press CTRL+F, or CMD+F, to find the name on the page.
3. Click Reset Password.

An email is sent to the address on file or the account. Follow the instructions in the email.