Do I need an account with Trustly to use the payment service or fund accounts?

To use our services, no downloading, registration, or account is required.

Simply select Trustly, or Online Banking, as your payment option on the merchant’s website, and then follow the simple steps in the checkout when presented:
  1. Select your bank, and log in as you normally do.
  2. Choose the account from which you wish to pay.
    The account must be a personal checking or savings account as our service does not support business accounts.
  3. Confirm your payment with your preferred authentication method.

Please note that in order to use our services the following is required:

  • A personal bank account that is eligible for bank transfers.
  • Your account must have a positive balance, including pending transactions.
  • The currency of your bank account must be in the local currency.
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Contact our support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.