Transaction Support
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About Trustly's Fees
Fees
Inquiries
Returns
Transaction History
Authorization or Payment Code Issue
Errors
Sending Money
Available Funds Guidance Guarantee
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Sending Money
Cancel Deposit
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Sending Money
Cancel Withdrawal
Receiving Money
Returns
Choosing Different Deposit Retry Amount
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Sending Money
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Errors
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Receiving Money
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Deposit Refund
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Sending Money
Deposit Timeframes
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Sending Money
Error Using Chase: Access Blocked
Bank Account
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Expiration of Suggested Deposit Amount
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Sending Money
Funding Trustly Wallet
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Sending Money
Incorrect Transaction Dates
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Increasing Suggested Deposit Amount
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Sending Money
Instant Deposit Limit Message
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Sending Money
Merchant Account Not Funded
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Errors
Transaction History
Merchant Hasn't Received Funds
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Sending Money
Missing Accounts
Bank Account
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Missing Refund From Merchant
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Receiving Money
No Receipt or Confirmation email
No items found.
Payment Transaction Message: Insufficient Funds
Declines
Errors
Payment Window Frozen
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Sending Money
Preventing Fraud
Fraud
Proof of Payment
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Sending Money
Services Temporarily Unavailable Error
Bank Connections
Source of Suggested Deposit Amount
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Suggested Deposit Amount FAQ
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Errors
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Suggested Deposit Amount Seems Low
Disputes
Errors
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Transactions Without Amounts in Consumer Portal
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Portal Access
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Trustly Deposit Limits
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Sending Money
Trustly Wallet Authorization Period
Bank Account
Receiving Money
Sending Money
Trustly Wallet Transaction History
Transaction History
What Did I Purchase
Inquiries
Sending Money
Transaction History
Withdrawal Timeframes
Inquiries
Receiving Money
Withdrawal or Payout Delays
Inquiries
Receiving Money
Contact our North American support team
We’re here for you 24/7 via chat, text, email or by requesting a call back.
Contact our North American support team
We’re here for you 24/7 via chat, text, email or by requesting a call back.